FULL CONFERENCE REGISTRATION INCLUDES:
- Access to all SIG Day Activities
- Access to all 200 breakout, keynote and product demo sessions during the conference.
- Full access to the trade show, during open hours throughout the day and including the Trade Show Happy Hours on Wednesday, February 15th and Thursday, February 16th
- Breakfast, lunch and two refreshment breaks on each day: Wednesday, February 15 through Saturday, February 18th
- Transportation to Knibbe ranch, dinner and all activities at the Ranch Roundup on Friday, February 17th.
- Transportation to and from the San Antonio Riverwalk area for the pub-crawl on Saturday, February 18th.
SIG MEETING ONLY REGISTRATION INCLUDES:
- Access to all SIG Day Activities
- Breakfast, lunch and two refreshment breaks
- Trade Show access during the Trade Show Happy Hour on Wednesday, February 15, 2012
GUEST PASSES
* PLEASE NOTE* Guest badges are for non-industry, social (not business), adult guests of our attendees. NO ACCESS IS PROVIDED with this badge to the trade show or breakout sessions, with the exception of the Trade Show Happy Hours. If you wish your guest to have access to the trade show or breakout sessions, please register for the appropriate full conference registration. We regret that our budget will not allow exceptions to this policy.
FULL GUEST PASS REGISTRATION INCLUDES:
- Lunch each day: Wednesday, February 15th through Saturday, February 18th.
- Access to the Trade Show during the Trade Show Happy Hours ONLY: Wednesday, February 15th and Thursday, February 16th.
- Transportation to Knibbe ranch, dinner and all activities at the Ranch Roundup on Friday, February 17th.
- Transportation to and from the San Antonio Riverwalk area for the pub-crawl on Saturday, February 18th.
EVENING GUEST PASS INCLUDES:
- Access to the Trade Show during the Trade Show Happy Hours ONLY: Wednesday, February 15th and Thursday, February 16th.
- Transportation to Knibbe ranch, dinner and all activities at the Ranch Roundup on Friday, February 17th.
- Transportation to and from the San Antonio Riverwalk area for the pub-crawl on Saturday, February 18th
TERMS AND CONDITIONS
GROUP (3+) DISCOUNT
If you purchase three (3) or more registration passes at the same time you will automatically receive a $100 discount per attendee registration. To receive the Group Discount, you will be required to purchase a minimum of three (3) passes using one (1) credit card in a single transaction.
MEMBERSHIP DISCOUNT
TUG members receive significant registration discounts. Non-members may join TUG during the registration process, pay their annual dues and immediately take advantage of the discounted conference rates.
AGE LIMITATION
Attendees must be 18 years of age to attend TUG Connects and all related events including the Ranch Reception and the Riverwalk Pub Crawl.
ACCEPTED FORMS OF PAYMENT
Credit Cards: Visa, MasterCard, American Express, Discover
Check or Cash will be accepted onsite only, and onsite pricing will apply.
Purchase Orders not accepted
Your credit card will be charged within 1 business day of receiving your registration.
Please note: Credit card statement will reflect payment made to Conferences by Design.
Conferences by Design Federal Tax ID Number: 32-0060329
CANCELLATION POLICY
To cover administrative costs, a service fee will be charged for all canceled registrations. For cancellations before January 16, 2012, your registration fees will be refunded less $200/person cancellation fee. For cancellations after January 16 but before February 8, 2012, 50% of your registration fees will be refunded. No refund of registration fees will be given for cancellations after February 8, 2012.
Cancellations must be received in writing only via:
email: gbrown@theusergroup.org
Fax: 410-543-0650
Note: Please be sure to reference your registration confirmation number on your cancellation request.
All hotel reservations must be cancelled directly with the hotel.
SUBSTITUTION POLICY
Substitutions will be permitted only if you are substituting your registration with someone from the same company. There is no fee for name-change substitutions, as long as no payment information is changed. A $150.00 administrative fee will apply to any substitutions requiring updates to payment information. You must submit substitution requests in writing by email to gbrown@theusergroup.org or by fax to (410) 543-0650. Written substitution requests on company letterhead will also be accepted on site.
If you have any questions concerning your registration, please do not hesitate to contact the Conference Management team at (410) 543-2158. The hours of operation are Monday through Friday from 8:30am - 5:30pm (EST)
PHOTOGRAPHY, AUDIO AND VIDEO RECORDING
TUG Connects is held in a public space, therefore we do not prohibit participants, exhibitors, sponsors, news organizations and other companies from photographing or video or audiotaping some conference activities. During breakout sessions, permission must be obtained by the speaker or session leader before any form of recording.
TUG Connects reserves the right to use images taken at the conference with your photograph and/or likeness in future marketing materials.
BADGE SCANNING
You may be asked to scan your badge either at exhibit booths and/or session rooms but please note scanning of your badge is optional. When your badge is scanned by exhibitors and/or sponsors, during TUG Connects, you are opting-in to receiving
communications from that entity. You will be subject to their communications and privacy policy and must opt-out with them directly.
SOLICITING IN THE EXPOSITION
Suitcasing or outboarding is prohibited at TUG Connects 2012. We reserve the right to escort any individual from TUG Connects 2012 if they are reported to be soliciting at the JW Marriott San Antonio Hill Country meeting areas and are not a TUG Connects 2012 exhibitor. We encourage attendees to support the paid exhibitors who, in turn, are supporting the association. We also encourage you not to listen to a sales pitch from a non-exhibitor.
PRIVACY STATEMENT
To request that we remove your name from future print mailings, send a written request, specifying the name, company name and address you are requesting to have removed from the mailing list, to:
TUG Connects
c/o Conferences by Design
3611 Union Church Rd
Salisbury, Maryland 21804
The views expressed by any conference attendee, speaker, exhibitor or sponsor are not necessarily those of TUG Connects, TheUserGroup.org. or Conferences by Design.
All conference attendees, speakers, exhibitors and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising and online Web content.
Download these Registration Terms and Conditions in PDF Format